{"id":5001,"date":"2021-11-04T20:46:16","date_gmt":"2021-11-04T11:46:16","guid":{"rendered":"https:\/\/gmotech.jp\/semlabo\/?p=5001"},"modified":"2023-01-20T10:09:05","modified_gmt":"2023-01-20T01:09:05","slug":"customer-journey-map","status":"publish","type":"post","link":"https:\/\/gmotech.jp\/semlabo\/webmarketing\/blog\/customer-journey-map\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\uff1f\u4f5c\u6210\u624b\u98067\u30b9\u30c6\u30c3\u30d7\u3084\u4f5c\u6210\u30c4\u30fc\u30eb\u3092\u7d39\u4ecb"},"content":{"rendered":"<section>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\"><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u306f\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u304b\u3089\u9867\u5ba2\u306b\u306a\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u884c\u52d5\u3060\u3051\u3067\u306a\u304f\u3001<em>\u601d\u8003\u3084\u611f\u60c5<\/em>\u3082\u5408\u308f\u305b\u3066\u8003\u3048\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u51fa\u3059\u305f\u3081\u306e\u6982\u5ff5\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30d7\u30ed\u30bb\u30b9\u3054\u3068\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u6271\u3046<em>\u5a92\u4f53\u3084\u611f\u60c5\u3001\u884c\u52d5<\/em>\u3092\u56f3\u5f0f\u3057\u305f\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u547c\u3073\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u3066\u304b\u3089\u8cfc\u5165\u3059\u308b\u307e\u3067\u306e\u306a\u304b\u3067\u3001\u884c\u52d5\u3084\u601d\u8003\u3001\u611f\u60c5\u304c\u5909\u5316\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5404\u30d7\u30ed\u30bb\u30b9\u3067\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u52d5\u5411\u306e\u5168\u4f53\u50cf\u3092\u4fef\u77b0\u3057\u3066\u898b\u308b\u3053\u3068\u3067\u3001\u305d\u308c\u305e\u308c\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u306e\u8ab2\u984c\u3068\u5bfe\u7b56\u3092\u8003\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u306a\u306e\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u601d\u8003\u3092\u4fef\u77b0\u3057\u3066\u628a\u63e1\u3059\u308b\u76ee\u7684\u3067\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<\/p>\n<section>\n<h3>\u30e6\u30fc\u30b6\u30fc\u30b7\u30ca\u30ea\u30aa\u3068\u306e\u9055\u3044<\/h3>\n<p>\u30e6\u30fc\u30b6\u30fc\u30b7\u30ca\u30ea\u30aa\u3068\u306f\u3001\u4f01\u696d\u5074\u304c\u60f3\u5b9a\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u9867\u5ba2\u306e\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306e\u7406\u60f3\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u6d17\u3044\u51fa\u3057\u305f\u8a2d\u8a08\u66f8\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u969b\u306e\u72b6\u6cc1\u3092\u8aac\u660e\u3059\u308b\u3068\u3044\u3046\u70b9\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u5909\u308f\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3088\u3046\u306b\u3001\u5b9f\u969b\u306b\u9867\u5ba2\u306e\u884c\u52d5\u3059\u308b\u601d\u8003\u3084\u611f\u60c5\u307e\u3067\u3092\u60f3\u5b9a\u3059\u308b\u3082\u306e\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u30b7\u30ca\u30ea\u30aa\u3069\u304a\u308a\u306b\u9032\u3080\u3068\u306f\u9650\u3089\u306a\u3044\u306e\u3067\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u30b7\u30ca\u30ea\u30aa\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u3092\u4f75\u7528\u3057\u3066\u3001\u7406\u60f3\u7684\u306a\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u6539\u5584\u7b56\u306e\u7b56\u5b9a\u3084\u3001\u76ee\u6a19\u8a2d\u5b9a\u306e\u660e\u78ba\u5316\u306b\u5f79\u7acb\u3066\u307e\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<\/section>\n<section>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u3067\u3059\u3002<\/p>\n<ul>\n<li><em>\u9867\u5ba2\u4f53\u9a13<\/em>\u3092\u5411\u4e0a\u3067\u304d\u308b<\/li>\n<li><em>\u9867\u5ba2\u3068\u306e\u63a5\u70b9<\/em>\u3092\u5f37\u5316\u3067\u304d\u308b<\/li>\n<li>\u793e\u5185\u3067\u8a8d\u8b58\u3092<em>\u5171\u6709<\/em>\u3067\u304d\u308b<\/li>\n<li><em>\u8ab2\u984c\u306e\u512a\u5148\u9806\u4f4d<\/em>\u3092\u660e\u78ba\u306b\u3067\u304d\u308b<\/li>\n<\/ul>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308c\u3070\u3001\u9867\u5ba2\u884c\u52d5\u306e\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u306e\u601d\u8003\u3084\u611f\u60c5\u307e\u3067\u6df1\u6398\u308a\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3067\u3001\u3088\u308a\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u3082\u898b\u3064\u304b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u306a\u306e\u304b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<section>\n<h3>\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3067\u304d\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001<em>\u9867\u5ba2\u76ee\u7dda\u3092\u7b2c\u4e00\u306b\u8003\u3048\u305f\u65bd\u7b56<\/em>\u3092\u6253\u3066\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u3068\u306f\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u306b\u81f3\u308b\u307e\u3067\u306e\u884c\u52d5\u3084\u601d\u8003\u3001\u611f\u60c5\u306e\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u4f53\u9a13\u3092\u6642\u7cfb\u5217\u3067\u53ef\u8996\u5316\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3084\u611f\u60c5\u306e\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u6700\u9069\u306a\u65bd\u7b56\u3092\u3088\u308a\u5177\u4f53\u7684\u306b\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u5fc3\u7406\u306b\u6df1\u304f\u5bc4\u308a\u6dfb\u3046\u3053\u3068\u3067\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"qoute\"><span class=\"font01\">\u9867\u5ba2\u4f53\u9a13\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3067\u3082\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/span><br \/>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/gmotech.jp\/semlabo\/seo\/blog\/about_omo\/\">OMO\u3068\u306f\uff1fO2O\u30fb\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u9055\u3044\u3084\u4f01\u696d\u4e8b\u4f8b\u3001\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a><\/div>\n<\/section>\n<section>\n<h3>\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u5f37\u5316\u3067\u304d\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3067\u306f<span class=\"font01\">\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u3069\u3053\u306b\u3042\u308b\u306e\u304b<\/span>\u3082\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u3069\u3053\u306b\u3042\u308b\u306e\u304b\u3092\u628a\u63e1\u3067\u304d\u308c\u3070\u3001\u63a5\u70b9\u304c\u751f\u307e\u308c\u308b\u5a92\u4f53\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3082\u5f37\u5316\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001Instagram\u3092\u3088\u304f\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3067\u3042\u308c\u3070\u3001Instagram\u5e83\u544a\u3084\u8208\u5473\u95a2\u5fc3\u3092\u5f15\u304f\u6295\u7a3f\u3092\u7d99\u7d9a\u3059\u308b\u306a\u3069\u306e\u65bd\u7b56\u3092\u6253\u3066\u3070\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u5f37\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u65bd\u7b56\u3092\u3059\u308c\u3070\u8a8d\u77e5\u3057\u3066\u3082\u3089\u3048\u308b\u304b\u306a\u3069\u3082\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<div class=\"qoute\"><span class=\"font01\">\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3067\u3082\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/span><br \/>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/gmotech.jp\/semlabo\/seo\/blog\/contents-marketing\/\">\u30b3\u30f3\u30c6\u30f3\u30c4\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u30b3\u30f3\u30c6\u30f3\u30c4SEO\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u4e8b\u4f8b\u3068\u5b9f\u8df5\u65b9\u6cd5\u3092\u89e3\u8aac<\/a><\/div>\n<\/section>\n<section>\n<h3>\u793e\u5185\u3067\u8a8d\u8b58\u3092\u5171\u6709\u3067\u304d\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u3066\u304a\u3051\u3070\u3001\u30de\u30c3\u30d7\u3092\u898b\u305f\u3060\u3051\u3067<span class=\"font01\">\u9867\u5ba2\u306e\u884c\u52d5\u3084\u601d\u8003<\/span>\u3092\u5171\u6709\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u304c\u5171\u6709\u3057\u3084\u3059\u304f\u306a\u308c\u3070\u3001\u90e8\u7f72\u3054\u3068\u3067\u306e\u8a8d\u8b58\u304c\u7d71\u4e00\u3055\u308c\u3001\u65bd\u7b56\u306e\u3076\u308c\u304c\u306a\u3044\u4e00\u8cab\u6027\u306e\u3042\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u5bfe\u3057\u3066\u95a2\u4fc2\u8005\u5168\u54e1\u304c\u9867\u5ba2\u8996\u70b9\u3067\u53d6\u308a\u7d44\u3081\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210\u306f\u91cd\u8981\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<section>\n<h3>\u8ab2\u984c\u306e\u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3067\u304d\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u5404\u30d7\u30ed\u30bb\u30b9\u3067\u8003\u3048\u3089\u308c\u308b<span class=\"font01\">\u8ab2\u984c\u306e\u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3067\u304d\u308b<\/span>\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3059\u308b\u307e\u3067\u306b\u3001\u8ab2\u984c\u306e\u91cd\u8981\u5ea6\u3092\u6bd4\u8f03\u3057\u3066\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u3067\u3001\u65e9\u3044\u6bb5\u968e\u3067\u52b9\u679c\u304c\u898b\u8fbc\u3081\u308b\u306e\u3067\u3059\u3002\u307e\u305f\u3001\u6539\u5584\u3092\u8fc5\u901f\u306b\u884c\u3048\u3070\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u5ea6\u3082\u5411\u4e0a\u3057\u3001\u8cfc\u5165\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u3066\u3001\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u7d99\u7d9a\u3057\u305f\u6539\u5584\u3092\u884c\u3048\u3070\u3001\u8cfc\u5165\u5f8c\u306e\u30ea\u30d4\u30fc\u30c8\u7387\u3082\u9ad8\u3081\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<\/section>\n<section>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u308a\u65b9<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u624b\u9806\u306f\u3001\u4ee5\u4e0b\u306e7\u3064\u3067\u3059\u3002<\/p>\n<ul class=\"style-decimal\">\n<li><span class=\"font01\">\u30da\u30eb\u30bd\u30ca<\/span>\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u7e26\u8ef8\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u6a2a\u8ef8\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u9867\u5ba2\u306e\u884c\u52d5\u3092\u6574\u7406\u3059\u308b<\/li>\n<li>\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6574\u7406\u3059\u308b<\/li>\n<li>\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b<\/li>\n<\/ul>\n<p>\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306b\u8a2d\u5b9a\u3059\u308c\u3070\u3088\u3044\u304b\u3092\u5177\u4f53\u4f8b\u3092\u7528\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<div class=\"qoute\"><span class=\"font01\">\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3082\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><br \/>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/gmotech.jp\/semlabo\/seo\/blog\/web-marketing\/\">Web\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30af\u3099\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u30c6\u3099\u30e1\u30ea\u30c3\u30c8\u30fb\u5b9f\u8df5\u306e\u6d41\u308c\u3092\u308f\u304b\u308a\u3059\u304f\u89e3\u8aac<\/a><\/div>\n<section>\n<h3>\u2460\u30da\u30eb\u30bd\u30ca\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u30da\u30eb\u30bd\u30ca\u3068\u306f\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3084\u9867\u5ba2\u306e\u7279\u5fb4\u3092\u8868\u3057\u305f\u4eee\u60f3\u4eba\u7269\u306e\u3053\u3068\u3067\u3059\u3002\u5e74\u9f62\u30fb\u6027\u5225\u3060\u3051\u3067\u306a\u304f\u3001\u8da3\u5473\u8da3\u5411\u3084\u3069\u306e\u3088\u3046\u306a\u65e5\u5e38\u751f\u6d3b\u3092\u9001\u3063\u3066\u3044\u308b\u306e\u304b\u7d30\u304b\u304f\u60f3\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p>\u30da\u30eb\u30bd\u30ca\u306f\u5b9f\u969b\u306b\u5546\u54c1\u3092\u8cfc\u5165\u3057\u3066\u307b\u3057\u3044\u9867\u5ba2\u30a4\u30e1\u30fc\u30b8\u306b\u306a\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u4f5c\u6210\u3060\u3051\u3067\u306a\u304f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u4e8b\u696d\u958b\u767a\u3092\u3059\u308b\u969b\u306b\u306f\u91cd\u8981\u306a\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u30da\u30eb\u30bd\u30ca\u306e\u8a2d\u5b9a\u306b\u306f\u3001\u793e\u5185\u306e\u9867\u5ba2\u3092\u30ea\u30b5\u30fc\u30c1\u3057\u305f\u308a\u3001Web\u30b5\u30a4\u30c8\u3078\u306e\u95b2\u89a7\u5c65\u6b74\u3092\u53ce\u96c6\u3057\u305f\u308a\u3057\u3066\u5206\u6790\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u65b0\u898f\u5546\u54c1\u3067\u3042\u308c\u3070\u7af6\u5408\u5546\u54c1\u306e\u9867\u5ba2\u3092\u30ea\u30b5\u30fc\u30c1\u3059\u308b\u306a\u3069\u3057\u3066\u3001\u3088\u308a\u5177\u4f53\u7684\u306a\u30da\u30eb\u30bd\u30ca\u50cf\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u74b0\u5883\u306b\u914d\u616e\u3057\u3066\u5236\u4f5c\u3055\u308c\u305f\u30b5\u30b9\u30c6\u30ca\u30d6\u30eb\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u306e\u30d6\u30e9\u30f3\u30c9\u30b5\u30a4\u30c8\u3067\u30ea\u30e1\u30a4\u30af\u30d0\u30c3\u30b0\u3092\u8ca9\u58f2\u3059\u308b\u30d6\u30e9\u30f3\u30c9\u4f01\u696d\u306e\u5834\u5408\u3092\u4f8b\u306b\u51fa\u3057\u3066\u307f\u307e\u3059\u3002<\/p>\n<p>\u30da\u30eb\u30bd\u30ca\u3092\u8a2d\u5b9a\u3059\u308b\u5834\u5408\u306f\u3001\u4ee5\u4e0b\u306e\u753b\u50cf\u306e\u5185\u5bb9\u307e\u3067\u843d\u3068\u3057\u8fbc\u3080\u3053\u3068\u304c\u671b\u307e\u3057\u3044\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021103120406.jpg\" alt=\"\u30da\u30eb\u30bd\u30ca\u306e\u30a4\u30e1\u30fc\u30b8\"><\/p>\n<p>\u4eba\u7269\u50cf\u304c\u660e\u78ba\u306b\u306a\u308b\u3068\u3001<span class=\"font01\">\u30e6\u30fc\u30b6\u30fc\u304c\u3069\u306e\u3088\u3046\u306a\u8003\u3048\u3067\u8cfc\u5165\u307e\u3067\u306b\u81f3\u308b\u306e\u304b<\/span>\u3092\u60f3\u5b9a\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3042\u307e\u308a\u306b\u7d30\u304b\u304f\u8a2d\u5b9a\u3057\u3059\u304e\u308b\u3068\u5b9f\u969b\u306e\u9867\u5ba2\u3068\u4e56\u96e2\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u3082\u3042\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u4f5c\u6210\u4e2d\u306b\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u4f59\u5270\u3092\u6b8b\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"qoute\"><span class=\"font01\">\u30da\u30eb\u30bd\u30ca\u4f5c\u6210\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3067\u3082\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/span><br \/>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/gmotech.jp\/semlabo\/seo\/blog\/persona-marketing-creat\/\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u91cd\u8981\u306a\u30da\u30eb\u30bd\u30ca\u306e\u4f5c\u308a\u65b9\uff5c\u5931\u6557\u3057\u306a\u3044\u30dd\u30a4\u30f3\u30c8\u30fb\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb<\/a><\/div>\n<\/section>\n<section>\n<h3>\u2461\u7e26\u8ef8\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map-tate.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u7e26\u8ef8\"><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u7e26\u8ef8\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e5\u3064\u306e\u9805\u76ee\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><span class=\"font01\">\u884c\u52d5\uff1a<\/span>\u5b9f\u969b\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u3068\u308b\u884c\u52d5<\/li>\n<li><span class=\"font01\">\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\uff1a<\/span>\u30e6\u30fc\u30b6\u30fc\u3068\u63a5\u89e6\u3059\u308b\u5834\u6240\u3084\u30c4\u30fc\u30eb<\/li>\n<li><span class=\"font01\">\u601d\u8003\uff1a<\/span>\u884c\u52d5\u3092\u3059\u308b\u969b\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u8003\u3048\u308b\u3053\u3068<\/li>\n<li><span class=\"font01\">\u611f\u60c5\uff1a<\/span>\u884c\u52d5\u3092\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u611f\u3058\u305f\u3053\u3068<\/li>\n<li><span class=\"font01\">\u8ab2\u984c\uff1a<\/span>\u884c\u52d5\u3057\u305f\u7d50\u679c\u30e6\u30fc\u30b6\u30fc\u304c\u62b1\u3044\u305f\u4e0d\u6e80\u3084\u4e0d\u8db3\u3057\u3066\u3044\u305f\u70b9<\/li>\n<\/ul>\n<p>\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u3092\u8d77\u3053\u3057\u3001\u4f55\u3092\u8003\u3048\u3001\u3069\u306e\u3088\u3046\u306a\u611f\u60c5\u3092\u62b1\u304f\u306e\u304b\u3092\u8a2d\u5b9a\u3057\u305f\u30da\u30eb\u30bd\u30ca\u304b\u3089\u60f3\u5b9a\u3057\u3066\u3001\u305d\u308c\u306b\u5bfe\u3059\u308b\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>\u5fc5\u305a\u3057\u30825\u3064\u306e\u9805\u76ee\u3092\u5165\u308c\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3067\u306f\u306a\u304f\u3001\u81ea\u793e\u306e\u74b0\u5883\u3084\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u76ee\u7684\u3084\u6700\u7d42\u76ee\u6a19\u3082\u5909\u308f\u308b\u305f\u3081\u3001\u81e8\u6a5f\u5fdc\u5909\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<section>\n<h3>\u2462\u6a2a\u8ef8\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map-yoko.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u6a2a\u8ef8\"><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u6a2a\u8ef8\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e4\u3064\u306e\u9805\u76ee\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><span class=\"font01\">\u8a8d\u77e5\uff1a<\/span>\u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u305f\u72b6\u614b<\/li>\n<li><span class=\"font01\">\u60c5\u5831\u53ce\u96c6\u30fb\u6bd4\u8f03\u691c\u8a0e\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u60c5\u5831\u53ce\u96c6\u3057\u305f\u30fb\u4ed6\u30b5\u30fc\u30d3\u30b9\u3068\u6bd4\u8f03\u691c\u8a0e\u3057\u305f\u72b6\u614b<\/li>\n<li><span class=\"font01\">\u4f53\u9a13\u30fb\u8cfc\u5165\uff1a<\/span>\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f53\u9a13\u30fb\u8cfc\u5165\u3057\u305f\u72b6\u614b<\/li>\n<li><span class=\"font01\">\u8cfc\u5165\u5f8c\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u5f8c\u306e\u72b6\u614b<\/li>\n<\/ul>\n<p>\u30e6\u30fc\u30b6\u30fc\u304c\u8cfc\u5165\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u3069\u306e\u3088\u3046\u306a\u72b6\u614b\u306a\u306e\u304b\u3092\u628a\u63e1\u3057\u307e\u3059\u3002\u6a2a\u8ef8\u3082\u5546\u54c1\u3084\u76ee\u7684\u306a\u3069\u3067\u5909\u308f\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u9805\u76ee\u3092\u5909\u66f4\u3057\u3066\u3082\u304b\u307e\u3044\u307e\u305b\u3093\u3002<\/p>\n<\/section>\n<section>\n<h3>\u2463\u9867\u5ba2\u306e\u884c\u52d5\u3092\u6574\u7406\u3059\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u7e26\u8ef8\u3068\u6a2a\u8ef8\u3092\u8a2d\u5b9a\u3057\u305f\u3042\u3068\u306f\u3001\u60f3\u5b9a\u3057\u3066\u3044\u308b\u30da\u30eb\u30bd\u30ca\u304c\u5404\u30d7\u30ed\u30bb\u30b9\u3067\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u3092\u3059\u308b\u306e\u304b\u3092\u6574\u7406\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u30b5\u30b9\u30c6\u30ca\u30d6\u30eb\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u306e\u30d6\u30e9\u30f3\u30c9\u4f01\u696d\u3092\u4f8b\u306b\u51fa\u3057\u3066\u3001\u5b9f\u969b\u306b\u60f3\u5b9a\u3057\u3066\u30da\u30eb\u30bd\u30ca\u306e\u884c\u52d5\u3092\u8a2d\u5b9a\u3057\u3066\u307f\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span class=\"font01\">\u8a8d\u77e5\uff1a<\/span>\u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1aInstagram\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3067\u304a\u3057\u3083\u308c\u306a\u30d0\u30c3\u30b0\u3092\u767a\u898b\u3002\u74b0\u5883\u306b\u914d\u616e\u3055\u308c\u305f\u30b5\u30b9\u30c6\u30ca\u30d6\u30eb\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u3067\u3042\u308b\u3053\u3068\u3001\u6570\u91cf\u9650\u5b9a\u306e\u30ea\u30e1\u30a4\u30af\u30d0\u30c3\u30b0\u3067\u3042\u308b\u3053\u3068\u306b\u8208\u5473\u304c\u6e67\u3044\u305f\u3002<\/li>\n<li><span class=\"font01\">\u60c5\u5831\u53ce\u96c6\u30fb\u6bd4\u8f03\u691c\u8a0e\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u60c5\u5831\u53ce\u96c6\u3057\u305f\u30fb\u4ed6\u30b5\u30fc\u30d3\u30b9\u3068\u6bd4\u8f03\u691c\u8a0e\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a\u30d6\u30e9\u30f3\u30c9\u30b5\u30a4\u30c8\u3067\u5546\u54c1\u306e\u7d20\u6750\u3084\u3053\u3060\u308f\u308a\u306f\u4f55\u304b\u3001\u672c\u5f53\u306b1\u70b9\u3082\u306e\u306a\u306e\u304b\u3001\u307b\u304b\u306e\u30d6\u30e9\u30f3\u30c9\u3067\u3082\u4f3c\u305f\u3088\u3046\u306a\u5546\u54c1\u304c\u306a\u3044\u304b\u3001\u53e3\u30b3\u30df\u306f\u3042\u308b\u304b\u306a\u3069\u306e\u60c5\u5831\u53ce\u96c6\u3092\u3057\u3066\u691c\u8a0e\u3057\u305f\u3002<\/li>\n<li><span class=\"font01\">\u4f53\u9a13\u30fb\u8cfc\u5165\uff1a<\/span>\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f53\u9a13\u30fb\u8cfc\u5165\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a\u5b9f\u969b\u306b\u5e97\u8217\u306b\u884c\u3063\u3066\u8cfc\u5165\u3057\u305f\u3002<\/li>\n<li><span class=\"font01\">\u8cfc\u5165\u5f8c\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u5f8c\u306e\u72b6\u614b<br \/>\u4f8b\uff1a\u540c\u3058\u30d6\u30e9\u30f3\u30c9\u306e\u307b\u304b\u306e\u5546\u54c1\u3082\u691c\u8a0e\u3057\u3066\u307f\u305f\u3002\u53cb\u4eba\u306b\u8a71\u3059\u30fbInstagram\u306b\u6295\u7a3f<\/li>\n<\/ul>\n<p>\u9867\u5ba2\u884c\u52d5\u306e\u6d17\u3044\u51fa\u3057\u306f\u3001\u8003\u3048\u3089\u308c\u308b\u3082\u306e\u3092\u5168\u3066\u6319\u3052\u3066\u3044\u304f\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u6d17\u3044\u51fa\u3057\u305f\u3044\u304f\u3064\u304b\u306e\u9867\u5ba2\u884c\u52d5\u304b\u3089\u3001\u5b9f\u969b\u306b\u8d77\u3053\u3057\u305d\u3046\u306a\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u6574\u7406\u3057\u3066\u3044\u304f\u3068\u5206\u304b\u308a\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<section>\n<h3>\u2464\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6574\u7406\u3059\u308b<\/h3>\n<p>\u6b21\u306b\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6574\u7406\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><span class=\"font01\">\u8a8d\u77e5\uff1a<\/span>\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a \u304a\u3057\u3083\u308c\u3067\u304b\u308f\u3044\u3044\u30d0\u30c3\u30b0\uff01\u6570\u91cf\u9650\u5b9a\u3060\u3057\u6b32\u3057\u3044\u306a\u30fc\u3002\u30b5\u30b9\u30c6\u30ca\u30d6\u30eb\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u3063\u3066\u6700\u8fd1\u6d41\u884c\u3063\u3066\u308b\u3088\u306d\u3002<\/li>\n<li><span class=\"font01\">\u60c5\u5831\u53ce\u96c6\u30fb\u6bd4\u8f03\u691c\u8a0e\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u60c5\u5831\u53ce\u96c6\u3057\u305f\u30fb\u4ed6\u30b5\u30fc\u30d3\u30b9\u3068\u6bd4\u8f03\u691c\u8a0e\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a\u307b\u304b\u306e\u5546\u54c1\u3082\u304a\u3057\u3083\u308c\u3067\u304b\u308f\u3044\u3044\uff01\u5168\u90e8\u30ea\u30e1\u30a4\u30af\u5546\u54c1\u306a\u3093\u3060\u3002\u307b\u304b\u306b\u4f3c\u305f\u30d6\u30e9\u30f3\u30c9\u3068\u304b\u306a\u3044\u306e\u304b\u306a\u3002\u5c11\u3057\u9ad8\u3044\u611f\u3058\u3082\u3059\u308b\u306a\u30fc\u3002\u53e3\u30b3\u30df\u3068\u304b\u306a\u3044\u304b\u306a\u3002<\/li>\n<li><span class=\"font01\">\u4f53\u9a13\u30fb\u8cfc\u5165\uff1a<\/span>\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f53\u9a13\u30fb\u8cfc\u5165\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a \u81ea\u5206\u306e\u670d\u306b\u5408\u308f\u305b\u3066\u307f\u308b\u3068\u3084\u3063\u3071\u308a\u304b\u308f\u3044\u3044\uff01\u307b\u304b\u306e\u5546\u54c1\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u306e\u3082\u826f\u3055\u305d\u3046\uff01<\/li>\n<li><span class=\"font01\">\u8cfc\u5165\u5f8c\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u5f8c\u306e\u72b6\u614b<br \/>\u4f8b\uff1a \u5468\u308a\u306e\u4eba\u306b\u3082\u8a55\u5224\u826f\u304f\u3066\u6c17\u306b\u5165\u3063\u3066\u3044\u308b\u304b\u3089\u6e80\u8db3\uff01\u307b\u304b\u306e\u5546\u54c1\u3082\u898b\u3066\u307f\u3088\u3046\uff01<\/li>\n<\/ul>\n<p>\u611f\u60c5\u3092\u6574\u7406\u3059\u308b\u969b\u306f\u3001\u3042\u3048\u3066\u62bd\u8c61\u7684\u306a\u6307\u6a19\u3082\u5165\u308c\u308b\u306e\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u3068\u30cd\u30ac\u30c6\u30a3\u30d6\u3067\u5206\u3051\u308b\u306a\u3069\u3082\u52a0\u3048\u308b\u3068\u3001\u8ab2\u984c\u3068\u6539\u5584\u65b9\u6cd5\u304c\u3088\u308a\u63d0\u6848\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/section>\n<section>\n<h3>\u2465\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3068\u306f\u3001\u9867\u5ba2\u304c\u884c\u52d5\u3059\u308b\u969b\u306b\u4f7f\u7528\u3059\u308b\u5a92\u4f53\u306e\u3053\u3068\u3067\u3059\u3002Web\u30b5\u30a4\u30c8\u3084SNS\u306a\u3069\u304c\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u3042\u305f\u308a\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li><span class=\"font01\">\u8a8d\u77e5\uff1a<\/span>\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a Instagram\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\uff08\u5e83\u544a\u306e\u53ef\u80fd\u6027\u3082\u3042\u308b\uff09<\/li>\n<li><span class=\"font01\">\u60c5\u5831\u53ce\u96c6\u30fb\u6bd4\u8f03\u691c\u8a0e\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u60c5\u5831\u53ce\u96c6\u3057\u305f\u30fb\u4ed6\u30b5\u30fc\u30d3\u30b9\u3068\u6bd4\u8f03\u691c\u8a0e\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a\u5546\u54c1\u306e\u30d6\u30e9\u30f3\u30c9\u30b5\u30a4\u30c8\u30fb\u307b\u304b\u30d6\u30e9\u30f3\u30c9\u306e\u30b5\u30a4\u30c8\u30fb\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u30fbGoogle\u691c\u7d22\u30fbSNS<\/li>\n<li><span class=\"font01\">\u4f53\u9a13\u30fb\u8cfc\u5165\uff1a<\/span>\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f53\u9a13\u30fb\u8cfc\u5165\u3057\u305f\u72b6\u614b<br \/>\u4f8b\uff1a \u53d6\u6271\u5e97<\/li>\n<li><span class=\"font01\">\u8cfc\u5165\u5f8c\uff1a<\/span>\u30b5\u30fc\u30d3\u30b9\u8cfc\u5165\u5f8c\u306e\u72b6\u614b<br \/>\u4f8b\uff1aInstagram\u3078\u306e\u6295\u7a3f\u30fb\u30d6\u30e9\u30f3\u30c9\u30b5\u30a4\u30c8\u306e\u30ec\u30d3\u30e5\u30fc<\/li>\n<\/ul>\n<p>\u91cd\u8981\u306a\u306e\u306f\u30da\u30eb\u30bd\u30ca\u3092\u60f3\u5b9a\u3057\u3066\u3001\u3088\u308a\u5177\u4f53\u7684\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u60f3\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002SNS\u3068\u5358\u306b\u3044\u3063\u3066\u3082\u3001\u30da\u30eb\u30bd\u30ca\u306b\u3088\u3063\u3066\u5229\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001Instagram\u304c\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u5834\u5408\u3001\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3092\u91cd\u70b9\u7684\u306b\u898b\u308b\u9867\u5ba2\u3068\u30b9\u30c8\u30fc\u30ea\u30fc\u30ba\u3092\u91cd\u70b9\u7684\u306b\u898b\u308b\u9867\u5ba2\u3068\u3067\u3082\u5206\u985e\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u8a2d\u5b9a\u3057\u305f\u30da\u30eb\u30bd\u30ca\u304c\u5b9f\u969b\u306b\u5229\u7528\u3059\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u5177\u4f53\u7684\u306b\u8003\u3048\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<\/section>\n<section>\n<h3>\u2466\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b<\/h3>\n<p>\u7e26\u8ef8\u3068\u6a2a\u8ef8\u306e\u5185\u5bb9\u304c\u56fa\u307e\u3063\u305f\u3089\u3001\u5b9f\u969b\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u969b\u306f\u3001\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u8003\u3048\u308b\u305f\u3081\u306bKPI\u3092\u8a2d\u5b9a\u3057\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>KPI\u3068\u306f\u6700\u7d42\u76ee\u7684\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u5185\u3067\u8a2d\u5b9a\u3059\u308b\u4e2d\u9593\u76ee\u6a19\u306e\u3053\u3068\u3067\u3059\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u30d7\u30ed\u30bb\u30b9\u306e\u8ab2\u984c\u3067\u7528\u610f\u3059\u3079\u304d\u3082\u306e\u3084\u512a\u5148\u9806\u4f4d\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u30d7\u30ed\u30bb\u30b9\u901a\u904e\u5f8c\u306e\u632f\u308a\u8fd4\u308a\u306b\u3082\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>1\u3064\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u8ab2\u984c\u304c1\u3064\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002\u8003\u3048\u3089\u308c\u308b\u8ab2\u984c\u5168\u3066\u3092\u6d17\u3044\u51fa\u3057\u3066\u3001\u305d\u306e\u6539\u5584\u7b56\u3068KPI\u3092\u8a2d\u5b9a\u3057\u3066\u304a\u3051\u3070\u5b9f\u969b\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3067\u3082\u7684\u78ba\u306b\u884c\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<\/section>\n<\/section>\n<section>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210\u30c4\u30fc\u30eb3\u9078<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u6d3b\u7528\u3059\u308b\u30c4\u30fc\u30eb\u3092\u30013\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>KARTE<\/li>\n<li>Lucidchat<\/li>\n<li>Marketing Cloud<\/li>\n<\/ul>\n<p>\u30e6\u30fc\u30b6\u30fc\u30c7\u30fc\u30bf\u3092\u62bd\u51fa\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3084\u30de\u30c3\u30d4\u30f3\u30b0\u306b\u7279\u5316\u3057\u305f\u30c4\u30fc\u30eb\u306a\u3069\u6a5f\u80fd\u304c\u7570\u306a\u308b\u305f\u3081\u3001\u81ea\u793e\u306b\u9069\u3057\u305f\u30c4\u30fc\u30eb\u9078\u3073\u306e\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<section>\n<h3>KARTE<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021-10-31115648.jpg\" alt=\"KARTE\"><\/p>\n<p>\u753b\u50cf\u51fa\u5178\uff1a<a href=\"https:\/\/karte.io\/\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">KARTE<\/a><\/p>\n<p><span class=\"font01\">KARTE<\/span>\u3068\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u5c65\u6b74\u304b\u3089\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u4f9b\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n<p>\u5f93\u6765\u306e\u30c4\u30fc\u30eb\u3067\u306f\u3001\u30b5\u30a4\u30c8\u3078\u306e\u8a2a\u554f\u56de\u6570\u3084<a href=\"https:\/\/gmotech.jp\/semlabo\/seo\/blog\/words_session\/\" data-internallinksmanager029f6b8e52c=\"29\" title=\"\u30bb\u30c3\u30b7\u30e7\u30f3\u6570\u3068\u306f\uff1fgoogle\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3067\u306e\u78ba\u8a8d\u65b9\u6cd5\u3082\u89e3\u8aac\">\u30bb\u30c3\u30b7\u30e7\u30f3\u6570<\/a>\u3001\u96e2\u8131\u7387\u306a\u3069\u306e\u6307\u6a19\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u601d\u8003\u3092\u4e88\u60f3\u3057\u3066\u65bd\u7b56\u3092\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30e6\u30fc\u30b6\u30fc\u4e00\u4eba\u3072\u3068\u308a\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3057\u305f\u3082\u306e\u3067\u306f\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u304b\u3069\u3046\u304b\u3082\u5206\u304b\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001KARTE\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30e6\u30fc\u30b6\u30fc\u884c\u52d5\u3092\u5206\u6790\u3057\u3066\u53ef\u8996\u5316\u3055\u308c\u308b\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u8003\u3048\u3084\u611f\u60c5\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u305b\u308b\u306e\u3067\u3059\u3002KARTE\u3067\u53ce\u96c6\u3057\u305f\u8a73\u7d30\u306a\u9867\u5ba2\u60c5\u5831\u304b\u3089\u30da\u30eb\u30bd\u30ca\u8a2d\u5b9a\u306b\u6d3b\u304b\u3059\u306e\u3082\u52b9\u679c\u7684\u3067\u3001\u8a73\u7d30\u306a\u30c7\u30fc\u30bf\u306b\u3088\u308a\u5b9f\u969b\u306e\u9867\u5ba2\u884c\u52d5\u306b\u6cbf\u3063\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u89e3\u6790\u3068\u89e3\u6790\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u77ac\u6642\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u3053\u3068\u3067\u30e6\u30fc\u30b6\u30fc\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3067\u304d\u308b\u306e\u304cKARTE\u306e\u5f37\u307f\u3067\u3059\u3002<\/p>\n<div class=\"contents-button\"><a href=\"https:\/\/karte.io\/\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">KARTE\u306e\u8a73\u7d30\u3092\u898b\u308b<\/a><\/div>\n<\/section>\n<section>\n<h3>Lucidchat<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021-10-31115822.png\" alt=\"Lucidchat\"><\/p>\n<p>\u753b\u50cf\u51fa\u5178\uff1a<a href=\"https:\/\/www.lucidchart.com\/pages\/ja\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">Lucidchart<\/a><\/p>\n<p><span class=\"font01\">Lucidchart<\/span>\u306f\u30af\u30e9\u30a6\u30c9\u30bf\u30a4\u30d7\u306e\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u4f5c\u6210\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n<p>\u7121\u6599\u7248\u304b\u3089\u59cb\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u8a66\u3057\u306b\u4f5c\u6210\u3057\u305f\u3044\u65b9\u306b\u3082\u304a\u3059\u3059\u3081\u3067\u304d\u307e\u3059\u3002Lucidchart\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u8907\u6570\u7528\u610f\u3055\u308c\u3066\u304a\u308a\u3001\u81ea\u793e\u306b\u5408\u308f\u305b\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021-10-31122302.png\" alt=\"Lucidchat\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\"><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u5fc5\u8981\u306a\u30d1\u30fc\u30c4\u3082\u63c3\u3063\u3066\u304a\u308a\u3001\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u3067\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u306e\u3067\u521d\u5fc3\u8005\u3067\u3082\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f5c\u6210\u5f8c\u306fGoogle\u30c9\u30e9\u30a4\u30d6\u3084Office 365\u306a\u3069\u306e\u5916\u90e8\u30c4\u30fc\u30eb\u3068\u3082\u9023\u643a\u3067\u304d\u3001PDF\u30fbJPEG\u30fbPNG\u306a\u3069\u306e\u30d5\u30a1\u30a4\u30eb\u3067\u51fa\u529b\u53ef\u80fd\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u30c7\u30fc\u30bf\u3092\u62bd\u51fa\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u306a\u3044\u3067\u3059\u304c\u3001\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u969b\u306b\u6709\u52b9\u306a\u30c4\u30fc\u30eb\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<div class=\"contents-button\"><a href=\"https:\/\/www.lucidchart.com\/pages\/ja\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">Lucidchat\u306e\u8a73\u7d30\u3092\u898b\u308b<\/a><\/div>\n<\/section>\n<section>\n<h3>Marketing Cloud<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021-10-31115806.png\" alt=\"Marketing Cloud\"><\/p>\n<p>\u753b\u50cf\u51fa\u5178\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/products\/marketing-cloud\/overview\/\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">Marketing Cloud<\/a><\/p>\n<p><span class=\"font01\">Marketing Cloud<\/span>\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u304c\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3084\u55b6\u696d\u6d3b\u52d5\u3092\u81ea\u52d5\u5316\u3057\u3066\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>Marketing Cloud\u5185\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u300cJourney Builder\u300d\u3068\u3044\u3046\u30b5\u30fc\u30d3\u30b9\u304c\u3042\u308a\u3001\u8a73\u7d30\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u53ce\u96c6\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u884c\u52d5\u306e\u5c65\u6b74\u304b\u3089\u3001\u5206\u5c90\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u306b\u5fdc\u3058\u3066\u3001\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u3092\u5206\u3051\u3066\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map2021-10-31123351.png\" alt=\"\u300cJourneyBuilder\u300d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\"><\/p>\n<p>\u307e\u305f\u3001\u884c\u52d5\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5b9f\u969b\u306b\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u9001\u308b\u3053\u3068\u3082\u3067\u304d\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u78ba\u8a8d\u3068\u5909\u66f4\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u3060\u3051\u3067\u306a\u304f\u3001\u30de\u30c3\u30d4\u30f3\u30b0\u5f8c\u306e\u7d30\u304b\u306a\u65bd\u7b56\u307e\u3067\u81ea\u52d5\u7684\u306b\u30a2\u30d7\u30ea\u30fc\u30c1\u3057\u3066\u304f\u308c\u308b\u306e\u304cMarketing Cloud\u306e\u5f37\u307f\u3067\u3057\u3087\u3046\u3002<\/p>\n<div class=\"contents-button\"><a href=\"https:\/\/www.salesforce.com\/jp\/products\/marketing-cloud\/overview\/\" target=\"_blank\" rel=\"noopener noreferrer external nofollow\" class=\"external\">Marketing Cloud\u306e\u8a73\u7d30\u3092\u898b\u308b<\/a><\/div>\n<\/section>\n<\/section>\n<section>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u6d3b\u7528\u4e8b\u4f8b<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u6d3b\u7528\u4e8b\u4f8b\u3068\u3057\u3066\u3001<span class=\"font01\">\u682a\u5f0f\u4f1a\u793e\u30d1\u30bd\u30ca\u30ad\u30e3\u30ea\u30a2\u30ab\u30f3\u30d1\u30cb\u30fc<\/span>\u3092\u4f8b\u306b\u6319\u3052\u307e\u3059\u3002<\/p>\n<p>\u30d1\u30bd\u30ca\u30ad\u30e3\u30ea\u30a2\u3067\u306f\u3001\u65b0\u898f\u4e8b\u696d\u3092\u5275\u51fa\u3067\u304d\u308b\u4eba\u6750\u306e\u7372\u5f97\u3092Web\u30b5\u30a4\u30c8\u3067\u9054\u6210\u3057\u305f\u3044\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u3053\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u305f\u3053\u3068\u3067\u3001<em>\u5c31\u6d3b\u304c\u59cb\u307e\u3063\u3066\u304b\u3089\u5165\u793e\u307e\u3067\u306e\u9593<\/em>\u3067\u3001<em>\u5c31\u6d3b\u751f\u304c\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u3092\u3057\u3066\u3044\u308b\u306e\u304b\u3001\u4f55\u3092\u8003\u3048\u3066\u3044\u308b\u306e\u304b<\/em>\u306e\u6d17\u3044\u51fa\u3057\u3092\u52b9\u7387\u7684\u306b\u884c\u3048\u305f\u306e\u3067\u3059\u3002<\/p>\n<p>\u5206\u6790\u306e\u7d50\u679c\u3001\u5c31\u6d3b\u751f\u306f\u3001\u4f01\u696d\u9078\u8003\u306e\u6e96\u5099\u6bb5\u968e\u304b\u3089\u5b9f\u969b\u306b\u4f01\u696d\u3092\u9078\u3076\u307e\u3067\u306e\u9593\u3067\u5165\u793e\u3057\u305f\u3044\u4f01\u696d\u306b\u3064\u3044\u3066\u5341\u5206\u306a\u60c5\u5831\u3092\u5f97\u3089\u308c\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u308b\u3053\u3068\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u6d17\u3044\u51fa\u3057\u305f\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u3068\u3057\u3066\u3001\u30d1\u30bd\u30ca\u30ad\u30e3\u30ea\u30a2\u3067\u306f\u63a1\u7528\u30c1\u30fc\u30e0\u304c\u81ea\u5206\u3067\u30a4\u30d9\u30f3\u30c8\u60c5\u5831\u3084\u3001\u5b66\u751f\u304c\u4f01\u696d\u3092\u6df1\u304f\u77e5\u308b\u305f\u3081\u306e\u60c5\u5831\u3092\u6c17\u8efd\u306b\u767a\u4fe1\u3067\u304d\u308b\u30b5\u30a4\u30c8\u3092Web\u30b5\u30a4\u30c8\u30ea\u30cb\u30e5\u30fc\u30a2\u30eb\u306e\u8981\u4ef6\u306b\u5165\u308c\u8fbc\u3080\u3053\u3068\u306b\u3057\u305f\u306e\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u305f\u3053\u3068\u3067\u3001<span class=\"font01\">\u9867\u5ba2\u4f53\u9a13\u306e\u53ce\u96c6\u3068\u5206\u6790\u3092\u6700\u5c0f\u9650\u306e\u6642\u9593\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u305f<\/span>\u4e8b\u4f8b\u3067\u3059\u3002<\/p>\n<\/section>\n<section>\n<h2>\u307e\u3068\u3081<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3092\u8a8d\u77e5\u3057\u3066\u8cfc\u5165\u3059\u308b\u307e\u3067\u306e\u884c\u52d5\u30d7\u30ed\u30bb\u30b9\u3092\u3001\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u601d\u8003\u3001\u611f\u60c5\u306a\u3069\u306e\u9805\u76ee\u3067\u5206\u6790\u3059\u308b\u305f\u3081\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u8a73\u7d30\u306a\u884c\u52d5\u3092\u4fef\u77b0\u7684\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u6848\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5404\u90e8\u7f72\u3068\u306e\u8a8d\u8b58\u306e\u7d71\u4e00\u306b\u3082\u52b9\u679c\u7684\u306a\u305f\u3081\u3001\u65b0\u898f\u4e8b\u696d\u3060\u3051\u3067\u306a\u304f\u65e2\u5b58\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u3082\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002\u305c\u3072\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u6d3b\u7528\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u3001\u601d\u8003\u3084\u611f\u60c5\u3082\u8e0f\u307e\u3048\u3066\u5206\u6790\u3067\u304d\u308b\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3067\u304d\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4eca\u56de\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u57fa\u672c\u60c5\u5831\u3068\u4f5c\u308a\u65b9\u3092\u5177\u4f53\u4f8b\u3082\u307e\u3058\u3048\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":3,"featured_media":5003,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[123],"tags":[50],"class_list":["post-5001","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webmarketing_blog","tag-web_marketing"],"acf":[],"aioseo_notices":[],"views":15288,"jetpack_featured_media_url":"https:\/\/gmotech.jp\/semlabo\/wp-content\/uploads\/2021\/11\/customer-journey-map-catch.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/posts\/5001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/comments?post=5001"}],"version-history":[{"count":16,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/posts\/5001\/revisions"}],"predecessor-version":[{"id":5249,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/posts\/5001\/revisions\/5249"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/media\/5003"}],"wp:attachment":[{"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/media?parent=5001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/categories?post=5001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gmotech.jp\/semlabo\/wp-json\/wp\/v2\/tags?post=5001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}